Official VA online request
Request Your VAC-File Online
VA lets you request your complete claims file online. Keep this guide open while completing the official VA form - we’ll show you what to select and what to write.
VA.gov opens in a new tab. VA Pay Calc does not collect your VA login, Social Security number, personal information, or request contents.
Step-by-step companion
What to select on VA.gov
Work down this list while the official request is open in another tab.
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Whose records are you requesting?
My own records
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Type of records
Compensation and pension records
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Records requested
Claims file (C-file)
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Request details or remarks
I am requesting a complete copy of my VA claims file (C-file), including records maintained in VBMS and my electronic claims folder (eFolder). Please provide the records electronically if available.
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Submit through VA.gov
Complete VA’s identity verification, review your request, submit it, and save the confirmation for your records.
Private by design
Your personal information stays with VA
This page is only a guide. You enter your identifying information directly on VA.gov. VA Pay Calc does not see, receive, or store your password, SSN, date of birth, signature, mailing address, or submitted request.
Inside your claims history
What is a C-file?
Your C-file is the record VA maintains around your disability claims and appeals. Depending on your claim history, it may contain decisions, claim forms, C&P examinations, DBQs, service records, submitted medical evidence, statements, appeal documents, and VA correspondence.
C&P examinations and DBQs
Medical and service records
Claims and appeals
Statements and correspondence
Evidence reviewed by VA
Paper alternative
Prefer mail or fax?
Download VA Form 20-10206 and follow the submission instructions included with the current official form.
Use the address or fax instructions printed on the current VA form.
Make the records easier to use
Already have your C-file or decision records?
Turn your VA decision and supporting records into one clear, source-cited report showing what VA decided, which evidence connects to each issue, and what deserves a closer look.
Why Your C-File Matters
Reviewing a C-file can help you understand the record behind a VA decision. It may show what evidence VA considered, which examinations were used, why a claim was denied, or how VA described a claimed condition.
It can also help identify favorable evidence, missing records, conflicting details, prior decisions, and dates that deserve closer attention before you decide what to do next.
What to Review After You Receive It
Start with the records connected to the specific condition or decision you are reviewing. Keep the full file intact, then note the pages you may need to revisit.
- Rating decisions and decision dates
- Claimed conditions and diagnostic codes
- C&P examination findings
- Medical evidence VA discussed
- Favorable or missing evidence
- Service and private medical records
- Lay statements and correspondence
- Effective dates and appeal documents
When a C-File Is Especially Useful
A C-file may be especially useful when reviewing a denied claim, a grant with a lower-than-expected rating, a rating reduction, an unfavorable C&P exam, an effective-date issue, or the evidence connected to an appeal. It can also help you prepare for a conversation with a VA-accredited attorney, claims agent, or Veterans Service Organization.
Related Resources
Frequently Asked Questions
Yes. VA provides an official online personal records request that can be used to request compensation and pension records, including a claims file.
For your own C-file, select “My own records,” “Compensation and pension records,” and “Claims file (C-file).” Review every selection before submitting.
Ask for a complete copy of your VA claims file, including records maintained in VBMS and your electronic claims folder, and request electronic delivery if available. You can copy the prepared wording above.
No. This page is a guide. You complete identity verification and submit the request directly on VA.gov.
No. VA Pay Calc does not see, receive, or store the personal information or request contents you enter directly on VA.gov.
Yes. Download the current VA Form 20-10206 and follow the submission instructions included with the official form.
Save a complete copy and review the decisions, exams, evidence, statements, effective dates, and appeal documents connected to the issues you are evaluating.